diff --git a/src/assets/jingdong/jingdong.png b/src/assets/jingdong/jingdong.png
new file mode 100644
index 0000000..356639e
Binary files /dev/null and b/src/assets/jingdong/jingdong.png differ
diff --git a/src/config/jingdong.ts b/src/config/jingdong.ts
index 0812fe2..6c6cc96 100644
--- a/src/config/jingdong.ts
+++ b/src/config/jingdong.ts
@@ -1,5 +1,6 @@
 import logoAvatar from '@/assets/jingdong/logo-mark.png'
 import logoIcon from '@/assets/jingdong/logo_1.png'
+import userAvatar from '@/assets/jingdong/jingdong.png'
 import caseOriginal from '@/assets/jingdong/原图.png'
 import caseEffect from '@/assets/jingdong/效果图.png'
 import caseScene from '@/assets/jingdong/场景图.png'
@@ -19,9 +20,11 @@ export const jingdongConfig = {
   background: '#F5F5F5',
 
   images: {
-    /** 顶栏 / 对话头像 */
+    /** 顶栏 / Agent 对话头像 */
     avatar: logoAvatar,
     logo: logoAvatar,
+    /** 用户侧对话头像 */
+    userAvatar,
     /** 浏览器标签 favicon */
     logoIcon,
     caseOriginal,
@@ -74,5 +77,8 @@ export const jingdongConfig = {
     effectPreparing: '效果图准备中，请稍后再试',
     generateFail: '这次没生成成功，请换个描述或照片再试',
     editFail: '这次调整没成功，请换个描述再试',
+    /** 内容安全策略拒绝（未成年 / 公众人物等） */
+    contentPolicyFail:
+      '当前照片不符合内容规范，可能涉及未成年或公众人物，请换一张照片再试',
   },
 }
diff --git a/src/utils/jingdong-error.ts b/src/utils/jingdong-error.ts
index ff6db7b..0dcc83c 100644
--- a/src/utils/jingdong-error.ts
+++ b/src/utils/jingdong-error.ts
@@ -1,5 +1,7 @@
 /** 将后端 / 网络 / 前端技术错误转成用户可读提示 */
 
+import { jingdongConfig } from '@/config/jingdong'
+
 const KNOWN: Record<string, string> = {
   未登录: '登录已失效，请关闭后重新进入再试',
   请求失败: '服务繁忙，请稍后重试',
@@ -17,7 +19,7 @@ const KNOWN: Record<string, string> = {
   '签发上传地址失败：缺少 upload_url': '照片上传失败，请稍后重试',
   '获取 upload_id 失败': '照片上传失败，请稍后重试',
   'upload/url 响应无法解析': '照片上传失败，请稍后重试',
-  生成失败: '这次没生成成功，请换个描述或照片再试',
+  生成失败: jingdongConfig.messages.generateFail,
   提交生成失败: '提交失败了，请稍后重试',
   没有生成结果: '这次没有生成出效果图，请再试一次',
   生成超时: '生成时间有点久，请稍后重试',
@@ -32,6 +34,32 @@ const KNOWN: Record<string, string> = {
   'product_id不在Agent开放分类': '当前产品暂不支持在线生图，请联系客服',
 }
 
+/** 生图 / 编辑：内容策略单独翻译；Processing/ApiError 走场景兜底文案 */
+const GENERATE_EDIT_RULES: Array<{ test: RegExp; tipKey: 'contentPolicyFail' | 'processingFail' }> = [
+  {
+    test: /content\s*policy|minor|public\s*figure|recognizable\s*public/i,
+    tipKey: 'contentPolicyFail',
+  },
+  {
+    test: /processing\s*failed|ApiError/i,
+    tipKey: 'processingFail',
+  },
+]
+
+/** 前端自抛、可原样映射的短文案（生图场景仍保留） */
+const GENERATE_EDIT_KEEP = new Set([
+  '已取消生成',
+  '生成超时',
+  '生成超时，请稍后重试',
+  '提交生成失败',
+  '没有生成结果',
+  '请先上传照片',
+  '缺少可编辑的效果图',
+  '缺少会话信息，请刷新后重试',
+  '缺少产品信息，请刷新后重试',
+  'product_id不在Agent开放分类',
+])
+
 const PATTERN_RULES: Array<{ test: RegExp; tip: string }> = [
   { test: /timeout|超时|ETIMEDOUT|ECONNABORTED/i, tip: '等待超时，请稍后重试' },
   { test: /network|fetch failed|ERR_NETWORK|断网|网络/i, tip: '网络异常，请检查网络后重试' },
@@ -49,8 +77,8 @@ const PATTERN_RULES: Array<{ test: RegExp; tip: string }> = [
 export type FriendlyErrorScene = 'generate' | 'edit' | 'upload' | 'inspect' | 'download' | 'common'
 
 const SCENE_FALLBACK: Record<FriendlyErrorScene, string> = {
-  generate: '这次没生成成功，请换个描述或照片再试',
-  edit: '这次调整没成功，请换个描述再试',
+  generate: jingdongConfig.messages.generateFail,
+  edit: jingdongConfig.messages.editFail,
   upload: '照片上传失败，请换一张或稍后重试',
   inspect: '照片识别失败，请换一张或稍后重试',
   download: '下载失败，请换用其他浏览器，或长按效果图保存',
@@ -86,11 +114,27 @@ function looksTechnical(text: string) {
   return false
 }
 
+function mapGenerateEditError(text: string, tip: string): string {
+  for (const rule of GENERATE_EDIT_RULES) {
+    if (!rule.test.test(text)) continue
+    // 内容策略用专用文案；Processing/ApiError 与其它失败一样走场景兜底
+    if (rule.tipKey === 'contentPolicyFail') {
+      return jingdongConfig.messages.contentPolicyFail
+    }
+    return tip
+  }
+  if (GENERATE_EDIT_KEEP.has(text) && KNOWN[text]) return KNOWN[text]
+  for (const key of GENERATE_EDIT_KEEP) {
+    if (key.length >= 4 && text.includes(key) && KNOWN[key]) return KNOWN[key]
+  }
+  // 生图/编辑：未识别的后端英文或其它错误，统一兜底
+  return tip
+}
+
 /**
  * 任意错误 → 友好中文提示。
- * - 优先命中已知文案 / 规则
- * - 短中文业务提示可原样展示
- * - 技术性内容回落场景默认文案
+ * - 生图/编辑：仅内容策略、Processing/ApiError 单独翻译，其余走 generateFail / editFail
+ * - 其它场景：已知文案 / 规则优先，技术性内容回落默认文案
  */
 export function friendlyError(
   error: unknown,
@@ -101,6 +145,10 @@ export function friendlyError(
   const text = rawMessage(error)
   if (!text) return tip
 
+  if (scene === 'generate' || scene === 'edit') {
+    return mapGenerateEditError(text, tip)
+  }
+
   if (KNOWN[text]) return KNOWN[text]
 
   for (const [key, value] of Object.entries(KNOWN)) {
diff --git a/src/views/jingdong/index.vue b/src/views/jingdong/index.vue
index cea316e..2ba5dfb 100644
--- a/src/views/jingdong/index.vue
+++ b/src/views/jingdong/index.vue
@@ -17,7 +17,9 @@
         <div v-if="msg.role === 'agent'" class="msg__avatar" aria-hidden="true">
           <img :src="config.images.avatar" alt="" />
         </div>
-        <div v-else class="msg__avatar msg__avatar--user" aria-hidden="true">柚</div>
+        <div v-else class="msg__avatar msg__avatar--user" aria-hidden="true">
+          <img :src="config.images.userAvatar" alt="" />
+        </div>
 
         <div class="msg__body">
           <div v-if="msg.type === 'text'" class="msg__bubble">
@@ -1143,15 +1145,12 @@ onBeforeUnmount(() => {
 }
 
 .msg__avatar--user {
-  display: inline-flex;
-  align-items: center;
-  justify-content: center;
-  background: #3a8e4d;
-  border: 0;
-  color: #fff;
-  font-size: 13px;
-  font-weight: 600;
-  line-height: 1;
+  background: #ffffff;
+
+  img {
+    object-fit: cover;
+    object-position: center;
+  }
 }
 
 .msg__body {
@@ -1182,7 +1181,7 @@ onBeforeUnmount(() => {
 }
 
 .msg.is-user .msg__bubble {
-  border-radius: 16px 16px 4px 16px;
+  border-radius: 16px 4px 16px 16px;
 }
 
 .msg:not(.is-user) .msg__bubble {
@@ -1197,7 +1196,7 @@ onBeforeUnmount(() => {
   width: 100%;
   box-sizing: border-box;
   padding: 10px;
-  background: #f0f1f3;
+  background: #e9e9eb;
   box-shadow: none;
   color: #222;